Before loading your software, make sure that you have configured the Windows environment.
Sprint Drivers & Software SPRINT Utility Program Sprint Utility EXE. Drivers for Sprint REV A model ONLY. Sprint Driver REV A v1.0 ZIP. 64-bit Sprint Driver REV A v1.0 ZIP. 64-bit Sprint Driver Installation Instructions PDF. Drivers for Sprint REV B model ONLY. Sprint Driver REV B v1.2 ZIP. 64-bit Sprint Driver REV B v1.0 ZIP. Red Wide Angle Cap Driver PN# 34130. NEEDLE NOSE PEN OILER USED WITH MELCO EMC, EMT10, BRAVO, EMT16 AND ALL AMAYA EMBROIDERY MACHINES (replaced PN# 761003-01). Melco Product/Compatibility: Latest Version. Notes: Melco OS v11. Compatible with: EMT16Plus, EMT16, XTS, Some XT machines. Not compatible with original Red/White AMAYA. 11.11.114: Review Acti-Feed Changes for all EMT16Plus and newer EMT16 machines. Compatible with Windows 7, 8.1, 10: Bravo OS v11. Compatible with all Bravo Machines. An updated Dongle driver V7.32 or a later version must be installed before installing Embroidery Studio e3 / DecoStudio e3, the updated dongle driver can be obtained from the Download Center page. PLEASE NOTE: CorelDRAW X6 (included with EmbroideryStudio and DecoStudio e3) is NOT compatible with Windows 10. If you wish to upgrade to Windows 10.
Loading the software onto the PC requires the use of a DVD drive. Once the DVD is inserted, the software installer will usually walk you through the loading process step by step.
Because this portion of the setup will require you to restart your computer, you can download these instructions and print them off to have easier access for the configuration of the Windows environment and loading of Melco software.
Security Keys (Dongles)
When looking at the DVD, understand that it contains many different programs from Melco. If you purchased DesignShop Pro+, but the disk only says “DesignShop”, do not worry. All levels of the software are contained on the disk. It is the security key, or dongle, that controls the level. The security keys will be asked for during the installation process. However, not all levels of software require the dongles.
Installing the Software
To install the AMAYA OS software, insert the DVD into the DVD drive of your PC. Most PCs will automatically run the DVD and begin the installer. From here, walk through the steps as prompted by the installer.
Run the Setup
- If the DVD did not begin running, an AutoPlay window will pop up. Choose the 'Run setup.exe' from the options provided.
Install the Security Key Drivers
- If this is the first time installing the software, a window will pop up asking about security keys. If your level of software requires security keys and they came with your software, click . If you are not running software that requires a security key, click .
- A warning will pop up asking you to attach the security key(s). When you attach them to your computer, the computer may try to automatically load drivers. Should any 'Hardware Found' notices occur, please cancel them.
- Attach your security key(s). The keys will be labeled with a tag. The tag will specified which software it is for and the serial number.
- If a 'Hardware Found' notice should occur, please cancel it or close it.
- A question window will pop up asking you to verify that you attached the security keys. Click .
- A warning will pop up stating that the install process will begin. Click to begin the installation.
- If a window stating that the program might not have installed correctly pops up, please cancel it.
- In the Sentinel Protection Installer window, click to begin the installation of the security key drivers.
- Continue the installation process.
- Click to complete the installation of the drivers, and exit the wizard.
- Restart your computer before installing the rest of your software.
Install AMAYA OS
Once the computer has been restarted, you may continue installing software.
- If the DVD did not begin running, eject and reinsert it. An AutoPlay window should pop up. Choose the 'Run setup.exe' from the options provided.
- In a new installation of Windows 8, you may be asked to install the .NET Framework. Please choose to 'Download and install this feature'.
- In the setup window, check only the software that you purchased from Melco. Note that the software names are not level-specific. Placing a check mark beside 'AMAYA - AMAYA OS' will load AMAYA OS Lite, SE, or Flex+ depending on the presence or level of your security keys. The same applies for DesignShop.
Since you are installing AMAYA OS, make sure that is checked. If you purchased and would like to install DesignShop as well, check that too. - Click .
- A setup confirmation window will appear. Click to begin installation.
- The AMAYA OS InstallShield Wizard will start. Click to continue.
- Read and Agree to the license agreement by clicking .
- Select the options you want to install. It is recommended to install the Program Files and the Sample Designs. Click .
- Select if you want to install the software for just you or everybody who logs into the computer. Click .
- Confirm the installation location. Melco recommends the default location. Click .
- Confirm the design installation location. Melco recommends the default location. Click .
- Review the chosen settings and click to continue and begin the file copying.
- An 'Extracting Files' window will pop up.
- If SQL Server is installed on your computer, the next few steps will be skipped. If not, SQL Server will be installed as described. In Windows 8, you may see a window that explains some compatibility issues. Check the box to prevent the message from appearing again and select 'Run the program without getting help'.
- The installation pop up will inform you that the SQL Server is about to be installed. It is important to accept the default settings through the rest of the installation. Click .
- Read and Agree to the license agreement by checking the box and clicking .
- Click to continue.
- Click to continue after the required components have been installed correctly.
- The SQL Server will scan your computer.
- After the system check, click to continue.
- Wait as the SQL Server is installed.
- Enter the registration information (name and company name) and click to continue.
- Click to continue selecting the default values and installing your software.
- Click to continue selecting the default values and installing your software.
- Click to continue selecting the default values and installing your software.
- Click to continue selecting the default values and installing your software.
- Click to continue selecting the default values and installing your software.
- A progress screen will pop up.
- Click to continue selecting the default values and installing your software.
- Click to finish the SQL Server Installation and continue the AMAYA OS installation.
- Multiple loading screens will pop up and then disappear. The next window to pop up and stay will ask if you would like to install the Update Agent. The Update Agent will allow you to update your software via the internet. It is recommended that you install the Update Agent. Click to begin the installation.
- The Update Agent will install. Click when it is complete.
- Click on the next window to have AMAYA software icons appear on your desktop.
- If AMAYA OS is being install on a 64 bit Windows environment, an error window will pop up stating that installation support file could not be removed. This does not matter for the 64 bit environment. Click to complete the installation of AMAYA OS.
- If you are loading DesignShop, the installation wizard will continue into the DesignShop installation. If you are only installing AMAYA OS, the installation wizard will prompt you to restart your computer. If this is the case, click to exit the wizard and restart your computer.
Install DesignShop
If continuing from the AMAYA OS Installation, skip to step 5.
- If the DVD did not begin running, eject and reinsert it. An AutoPlay window should pop up. Choose the 'Run setup.exe' from the options provided.
- In the setup window, check only the software that you purchased from Melco. Note that the software names are not level-specific. Placing a check mark beside 'AMAYA - AMAYA OS' will load AMAYA OS Lite, SE, or Flex+ depending on the presence or level of your security keys. The same applies for DesignShop.
Since you are installing DesignShop, make sure that is checked. - Click .
- A setup confirmation window will appear. Click to begin installation.
- The AMAYA OS InstallShield Wizard will start. Click to continue.
- Read and Agree to the license agreement by clicking .
- Select the options you want to install. It is recommended to install the Program Files, Embroidery Alphabets, Sample Designs, and Adobe Acrobat Reader. Design Database is optional. Click .
- Confirm the installation location. Melco recommends the default location. Click .
- Confirm the design installation location. Melco recommends the default location. Click .
- If Design Database was selected, another window will pop up confirming the installation location. Melco recommends the default location. Click .
- Review the chosen settings and click to continue and begin the file copying.
- An 'Extracting Files' window may pop up.
- An installer for Adobe Reader will run. Please follow the installation instructions. If a more recent version of the reader is found on your computer, the installer will abort.
- If the installer is aborted, you may see a window stating that the program did not install correctly. Please just close that window by clicking on 'This program installed correctly'.
- Click on the next window to have DesignShop software icons appear on your desktop.
- Click to exit the wizard and restart your computer.
Driver, firmware, manuals, sample image, and software downloads for your printer.
Instructions/Manuals
RICOH Ri 2000 User Manual PDF (Updated Nov. 6, 2020)
RICOH Ri 2000 – ColorGATE Quick Installation & User Guide (Sept. 16, 2020)
Firmware
Version 01.03.0 (7.6 MB)
Latest firmware version (January 29, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.
- Added Height Adjust option to use optional hat, sleeve, shoe, and other platens. Please refer to the instructions for further information.
- Improved flushing sequence for flushing the white carriage with cleaning fluid. NOTE: Flushing will use almost an entire cleaning cartridge. Please plan accordingly.
Instructions/Manuals
RICOH Ri 1000 User Manual PDF (v1.2.6 – Apr. 6, 2020)
RICOH Ri 1000 Troubleshooting Guide
RICOH Ri 1000 Operator Training Manual
RICOH Ri 1000 Operator Panel Overvew
RICOH Ri 1000 Brochure
Firmware
Version 01.34.7 (8 MB)
Latest firmware version (January 11, 2021). For U.S. customers only. For instructions on updating firmware, please refer to Chapter 9 of the RICOH Ri 1000 User Manual.
- IMPORTANT! Please be sure to update both GIB and CTL for firmware changes to take effect: Improved flushing sequence when flushing the lines with cleaner.
Version 01.34.6 (8,601 KB)
Previous firmware version (March 6, 2020).
- Added print head protection. When White ink reaches 1%, pop-up warning appears and printing is automatically disabled until new cartridge is installed.
Version 01.34.5 (8,598 KB)
Previous firmware version (January 08, 2020).
- Added option to print multiple copies
Version 01.34.03 (8,736 KB)
Previous firmware (November 25, 2019).
- Added waste ink bottle “almost full” and “full pop-up message
- Added end of life pop-up warning for consumables parts (ink supply, carriage, maintenance unit, etc.)
Version 01.34.02 (8,503 KB)
Previous firmware (October 10, 2019).
Instructions/Manuals
RICOH Ri 100 User Manuals
RICOH Ri 100 Brochure
AnaRIP 5.2.3.1454New!
(Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)
AnaRIP 5.2.2.1406
(Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)
- Version 5.2.2.14046 Notes
- “Data Collector” tool updated to fix Port 80 issue and resolve conflicts with Spark Software
- Minor bug fixes
AnaRIP 5.2.2
(Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)
- Version 5.2.2 Notes
- Now Includes “Super Fine” Mode for Printing 1200 x 1200 dpi images on the RICOH Ri 1000
- Improved performance enhancements include improved previews
- Minor bug fixes
- Includes our new printer analytics tool, “Data Collector”, designed to streamline the technical support process and provide higher quality service to more customers in a shorter amount of time.
- Now Includes “Super Fine” Mode for Printing 1200 x 1200 dpi images on the RICOH Ri 1000
View the installation instructions here: Download Changelog & Setup Instructions
AnaRIP 5.2
(Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)
- Version 5.2 Notes
- Updated for compatibility with the RICOH Ri 1000
- Improved color profiles
- Updated for compatibility with the RICOH Ri 1000
AnaRIP 5.1.1
(Compatible with Ri 3000/Ri 6000)
- Version 5.1.1 Notes
- Bug Fix: AnaRIP Crash when using SPEED in UNDERBASE (choke has been disabled)
- New added feature enabling user to manually add a network device using TCP/IP settings
- Bug Fix: AnaRIP Crash when using SPEED in UNDERBASE (choke has been disabled)
AnaRIP 5.1
(Compatible with Ri 3000/Ri 6000)
- Version 5.1 Notes
- Over 60 seconds reduced print time on dark shirts with new Speed Mode for white underbase with Ri 3000 (over 30 seconds with Ri 6000).*
- New adjustable white highlight feature for more fine tuning of white ink volume on the CMYK pass.
- Reduced occurrences of interrupted prints and job transmissions from RIP from our multiple printer stability improvements. *
- *Requires Firmware 1.2 Update
AnaRIP 5.0.2 EXE
(Compatible with Ri 3000/Ri 6000)
AnaRIP 5.0.1 EXE
(Compatible with Ri 3000/Ri 6000)
AnaRIP 4.0 EXE
(Compatible with mPower MP10/MP5)
(Compatible with mPower MP10 only)
AnaRip 3.0.2 .exe
(Compatible with mPower MP5 only)
EKPrint Studio
(Compatible with FP-125 Rev. B)
(Compatible with FP-125 Rev. A)
(Compatible with Sprint REV. B only)
(Compatible with Sprint REV. A only)
Kothari Print Pro
High-performance RIP software with ultra-optimized color profiles and advanced functionality.
(Compatible with RICOH Ri 1000/Ri 3000/Ri 6000)
Download Installation Instructions/User Manual.
Data Collector Software (Printer Analytics Tool)
Download software
Data Collector Software (Printer Analytics Tool)(NEW version 1.2.4) (September 2020)
Instructions/Manuals
Installation & User Guide (Updated for version 1.2.4 – September 16, 2020)
Download Melco Driver Download
Graphic Downloads
Shirt Graphics
File | Type | Size | Uploaded On | Download |
---|---|---|---|---|
Leopard Painting | PNG | 22 MB | 23 Feb, 2017 | Download |
Spaceman | PNG | 61 MB | 23 Feb, 2017 | Download |
Black Cat | PNG | 8 MB | 23 Feb, 2017 | Download |
Native Wolf Light Shirt | PNG | 4 MB | 23 Feb, 2017 | Download |
Native Wolf Dark Shirt | PNG | 4 MB | 23 Feb, 2017 | Download |
Dinosaurs Light Shirt | PNG | 27 MB | 23 Feb, 2017 | Download |
Dinosaurs Dark Shirt | PNG | 25 MB | 23 Feb, 2017 | Download |
New Family Photo | PNG | 4 MB | 23 Feb, 2017 | Download |
Cat with Headphones | PNG | 14 MB | 23 Feb, 2017 | Download |
Skull Headdress Light Shirt | PNG | 15 MB | 23 Feb, 2017 | Download |
Skull Headdress Dark Shirt | PNG | 15 MB | 23 Feb, 2017 | Download |
Chameleon Light Shirt | PNG | 16 MB | 23 Feb, 2017 | Download |
Chameleon Dark Shirt | PNG | 16 MB | 23 Feb, 2017 | Download |
Face Mask Platen Instructions
Face Mask Platen Template
Firmware
RICOH Ri 3000 Firmware v1.2.6.r
RICOH Ri 6000 Firmware v1.2.6.r
(Minimum Firmware v1.2 Required)
- Version 1.2.6.r Notes
- Improved auto maintenance routine with the following benefits:
- “Walk up ready to print” even after sitting idle over night or extended periods.
- Improved white ink density due to improved auto maintenance routine.
- Dramatically reduced need for manual head cleans to start the day as well as mid-day head cleans.
- Reduced damage to parts and ink lines due to dried ink in system.
- Customers currently performing more than 2 head cleans or fills a day should experience an overall reduction in ink consumption for maintenance purposes.
- Independent adjustments for auto maintenance routines for CMYK and White.
- Ability to fine tune auto maintenance frequency based on environment.
- Improved auto maintenance routine with the following benefits:
RICOH Ri 3000 Firmware v1.2
RICOH Ri 6000 Firmware v1.2
- Version 1.2 Notes
- Over 60 seconds reduced print time on dark shirts with new Speed Mode for white underbase with Ri 3000 (over 30 seconds with Ri 6000).
- Reduced occurrences of interrupted prints and job transmissions from RIP from our multiple printer stability improvements.
- Better technical support experience with the improved printer log retrieval process.
Instructions/Manuals
RICOH Ri 3000/Ri 6000 Firmware v1.2.6.r Installation Guide
RICOH Ri 3000/Ri 6000 Firmware v1.2 Installation Guide
RICOH Ri 3000/Ri 6000 Quick Start Guide PDF
RICOH Ri 3000/Ri 6000 User Manual PDF
RICOH Ri 3000/Ri 6000 Maintenance Schedule PDF